Network Flow AI is operated by Wade2be LLC (“Wade2be LLC,” “we,” “our,” or “us”). This Refund Policy explains how refunds work for paid Network Flow AI subscriptions.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
The guarantee applies to your initial purchase and to each renewal charge, measured from the date of the charge in question.
2. How to Request a Refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles billing, invoicing, taxes, and returns.
To request a refund, visit paddle.net and enter the email address used for your purchase, or contact us at hello@networkflowai.com and we will help arrange it.
Refunds are issued to the original payment method. Processing times depend on your bank or card issuer and are typically a few business days once approved.
3. Cancellations
You may cancel your subscription at any time from your account billing settings or through Paddle. Cancelling stops future renewals; your plan remains active until the end of the billing period you have already paid for.
Cancelling is separate from requesting a refund. If you want your most recent charge refunded, request a refund as described above within the 30-day window.
4. Additional Rights
Nothing in this policy limits any statutory refund or cancellation rights you may have under applicable consumer law.
Paddle’s own refund handling is described in the Paddle Refund Policy.
5. Contact
Wade2be LLC (trading as Network Flow AI)
Email: hello@networkflowai.com
Website: networkflowai.com